In these Terms and Conditions:

"We"and "us" means DiamondsnDiamonds
"You" means the person placing an order

By completing and electronic order form,you are making an offer to purchase goods which,if accepted by us,will result in a binding contract.An acceptance email from us when your goods are shipped from our warehouse means we formally accept your order and are obliged to complete the contract.

Ordering

By clicking the "Next" button to submit your order on the checkout screen you are making an offer to purchase goods at the price stated subject to our terms and conditions.We will send you an mail to acknowledge your order which will set out the goods you have ordered from us.This email is not an acceptance resulting in a binding contract.we will not accept your order for example if we do not have the goods in stock,your payment is not authorized,there is an error on our website regarding the price or other information about the goods or you have cancelled your order.By using the website to buy goods online you are at least 18 years that you are accessing the website with the consent of your parent or guardian.

There are times when due to bulk ordering, the items (diamonds as well as jewellery) may go out of stock before we can actually post a notification on the site. In such instances, our sales team will try to contact you to discuss the available options.

Also, data published on the site including the prices may be inaccurately shown or displayed on the site due to system or typographical errors. Whilst, we will make all the attempts to ensure such errors are avoided, they may still occur. We reserve the right to correct any and all errors when they do occur, and we will not honor any inaccurate or erroneous prices. If a product’s listed price is lower than its actual price, we will, at our discretion, either contact you for instructions before shipping the product or cancel the order and notify you of such cancellation. If the order has been shipped, you agree to either return the product or pay the difference between the actual and charged prices. Our prices are also subject to change without notice. We apologize for any inconvenience that this may cause. If you have any questions, please do not hesitate to contact one of our Diamond and Jewelry Consultants at service@diamondsndiamonds.co.uk or 0800 048 0178.

Pricing and payment

All prices are shown in Pounds Sterling. Payment can only be accepted in POunds Sterling. Prices VAT.Packing and delivery costs is included in the total price of your goods.The price of the goods.The price you pay is the price of the goods at the time you place your order even if the price of the goods has since the date of the order changed. We accept on-line payment by all the major credit and debit cards,including master Card, Visa,Maestro,Switch,Delta,Your credit will not be debited until we are able to ship your goods to you.

Delivery

Free Standard delivery applies only to all orders.Free Next Day delivrey applies only to orders of £200 or more
(including VAT at the UK rate) placed on the www.diamondsndiamonds.co.uk website.

we will send you an email as soon as your order has been shipped.

Whilst we try to effect delivery within the stated period,if an item is temporarily out of stock and shipping to you is anticipated to be longer,we will contact you by e-mail or telephone to arrange a new delivery date.If this cannot be agreed a refund can be given.

We cannot be held liable for any loss you may suffer as a result of late delivery or cancellation of your order .If you have any questions regarding delivery please e-mail us at service@diamondsndiamonds.co.uk or telephone 0800 048 0178 quoting your order number.

Returns

If you have placed an order for a piece made to other which includes personalized or engraved items we will contact you to discuss delivery of these items before your order is processed,special return conditions apply to custom made pieces and you agree to a non refundable payment being processed upon us placing the order with our suppliers.

Unless we are at fault,certain items are excluded from the returns period guarntee.These include custom made pieces,personalized or engraved items and items of pierced jewellery including earrings or rings of the wrong size being ordered by you.

Damaged or faulty goods

You must check the goods on delivery.If goods are damaged or faulty you must inform us within 10 days of delivery and we will arrange collection and replacement at our expense. This clause also applies to custom made pieces,personalized or engraved items,items of pierced jewellery including earrings and rings if you do not inform us within 10 days we shall have no liability for goods said to be faulty or damaged on delivery.

Personal information

All personal details entered by our customers remain secure on our server until orders are downloaded and processed.We do not supply or sell customers details to any outside organisation.We will endeavor to take all reasonable care,in so far as it is possible to do so to keep all details of your order and payment secure,but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised acess to any data you provide when accessing or ordering.

Proper law and jurisdiction

These Terms and Conditions do not affect your statutory rights.

If any provision in these terms and conditions is prohibited by law or judged by a court to be unlawful,void or unenforceable,the provision shall,to the extent required,be severed and rendered ineffective as far as possible without modifying the remaining provisions and shall not in anyway affect any other circumstances of or the validity or enforcement of these terms and conditions.

The website,its contents,terms and conditions and contracts shall be governed by and constured in accordance with English Law any disputes not resolved by normal complaints procedure will be resolved exclusively in the courts of England and Wales.

We reserve the right to change at any time these terms and conditions without prior notice to you.