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Diamond Certificate
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A diamond certificate is an overall report of all the important characteristics of the diamond being examined by independent gemologist / laboratory.

The purpose of a certificate is to help a layman understand the complex diamond specification in a simpler format and able to compare the same with other qualities.

At DiamondsnDiamonds we follow a strict certification program as mentioned below.

Diamonds above 0.30 ct.wt. are certified by GIA/ IGI / HRD / EGL, any one of these internationally recognized independent laboratories. Multi stone jewellery is certified by our in-house GIA certified gemologist known as DiamondsnDiamonds certificate and if requested can also be certified by anyone of these independent Labs EGL / IGI / DGLA. Multi Stone Jewellery can only be certified by EGL / IGI / DGLA as other labs don't offer jewellery certification. This is a standard practice throughout the industry; in fact many jewellers don't provide any certificate for multi stone jewellery.

If you have any queries please feel to call us on 0800 048 0178 for more details.
Multi Stone Jewellery Certificate - Sample**
**This certificate images are sample of one of the lab out of possible labs. It may be other labs mentioned here which will have different format and design of certificate.
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Frequently Asked Questions
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Company
This is the first time I have visited DiamondsnDiamonds. Have you been selling diamond Jewellery long?
DiamondsnDiamonds is an online store of UK's leading manufacturer and wholesaler of diamond jewellery located in famous Hatton Garden, London, We are a business with a worldwide reputation of unparalleled service and over 3 decades of experience in diamonds.
Why buy on-line?
DiamondsnDiamonds has developed an efficient online cost structure. By buying direct from the manufacturer you are eliminating the traditional layers of diamond dealers, diamond wholesalers and high street jewellers, thus saving you up to 50% from high street prices.
I have never purchased diamonds via the internet. Is it safe?
The internet is being used by more and more people in the UK who realise that they can make huge savings on items such as diamond engagement rings, diamond rings and diamond jewellery compared with buying from your local jeweler. Also, the DiamondsnDiamonds automated payment system uses an encrypted server and so your details are 100% secure.
Products Related
Do you sell conflict diamonds?
The answer is no. Conflict diamonds are diamonds that originate from areas controlled by forces or factions opposed to legitimate and internationally recognised governments and are used to fund military action in oppositions to those governments, or in contravention of the decisions of the Security Council.
I like piece of your Jewellery, but I need a small change. Would you do that for me?
Most of our Jewellery is customizable in a lot of ways having multiple options to choose from within the product. You can customize your metal, diamonds, size etc. If you don’t find you’re preferred options within the product then kindly mail us and we shall strive to make it available.
Will you create a custom piece of Jewellery for me?
Yes we can definitely make one especially for you. Please visit our customised jewellery design services. Our expert designers shall translate your imagination into a sketch to give you an idea for how the Jewellery will look like.
What if I don't know the ring size or if my ring does not fit ?
If you don't know the ring size we will make your ring to the most standard size and it can be re-sized afterwards. DiamondsnDiamonds will re-size your ring for a small charge (to cover costs) if the fit is not perfect, this takes 3-5 workings days. Please return using Royal Mail Special Delivery
Do all products carry a hallmark?
Yes, all our products are hallmarked by the Assay Office of Great Britain, which is your guarantee of the precious metal content of your jewellery. Hallmarking was originally introduced in the 1300's by a statute of King Edward I and is one of the earliest forms of consumer protection.
Order, Delivery and Returns
How long will my order take?
Every piece of jewellery in specially made to order by experienced goldsmiths and diamond setters. We ask for 2-3 weeks from order date to delivery. For Immediate deliveries call us on 0871 272 1122 to find out stock availability or else we can surely find a close match of your desired jewellery from our huge inventory.
Can I order over the telephone?
Yes, at DiamondsnDiamonds we prefer to speak to our customers, we appreciate this is an important purchase and our jewellery consultants can advise on the best selling designs and give expert advice on diamonds.
Can I return an item if I don't like it, and if so, how?
We offer a 30 day no hassle return on all our items. We have a returns procedure for you to follow which can be found in our 30 day returns section on the website. Please note that 'special order' items are not eligible for our 30 day money back guarantee.
I need to get this by Saturday as it's a Birthday present. Can you help?
Our friendly staff is eager to help you to find item from our stocks and try to ship immediately so as to reach you well in time.
I will be collecting my item, do I have to book an appointment?
Yes, please let us know in advance and will book an appointment.
Payments
The automated online payment system is rejecting my credit card details. What should I do?
If this is happening, there is a reason for it. Check that you haven't made any errors on inputting your data such as the card number and expiry date. Also make sure that you have typed your address and post code correctly, as the system automatically checks this to ensure the card is valid. If you are still having problems, please contact our customer service helpline on 0800 048 0178. We can manually process payments and will endeavour to help wherever possible.
Will I be charged Vat?
All prices include vat.
Website Help
How do I purchase an item?
Simply select the piece of diamond jewellery you wish to purchase and put it in your shopping basket. When you have finished browsing the site, go to the checkout where you will be asked to enter your card details - we accept all major credit/debit cards. You will then receive an email confirmation of your order.
How can I subscribe or unsubscribe from the subscription list?
Please click on the link here to subscribe or unsubscribe.
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